1. Controller
The controller responsible for data processing on this website is:
OS-Ebrands GmbH
Lilienstraße 1
90513 Zirndorf
Germany
Phone: +49 160 91358266
E-Mail: info@lre-international.com
2. General Information on Data Processing
We process personal data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Personal data includes all information by which you can be personally identified. Processing only takes place insofar as it is necessary for the provision of our website, the implementation of pre-contractual measures, contract processing, compliance with legal obligations or based on your consent.
3. Hosting and Server Log Files
When visiting our website, the hosting provider automatically collects information in so-called server log files. This includes in particular:
- Visited website
- Date and time of access
- Amount of transmitted data
- Source/reference from which you accessed the website
- Browser and operating system used
- IP address
The processing is carried out to ensure the technical operation, error analysis and system security.
Hosting provider:
creoline GmbH, Bergstraße 9a, 48341 Altenberge, Germany
4. Contact Requests
If you contact us via e-mail or contact form, we process your information for handling your request and possible follow-up questions.
The legal basis is Art. 6 para. 1 lit. b GDPR insofar as your request is related to a contract or pre-contractual measures, otherwise Art. 6 para. 1 lit. f GDPR based on our legitimate interest in processing inquiries.
5. Orders in the Online Shop
If you place an order in our online shop, we process the data you provide for contract fulfillment. This includes in particular:
- Name, billing and delivery address
- E-mail address
- Phone number, if provided
- Order details
- Payment data
The processing is carried out for the purpose of contract fulfillment and is based on Art. 6 para. 1 lit. b GDPR.
6. Customer Account
If you create a customer account, we process your data for the provision and administration of this account. Processing is based on Art. 6 para. 1 lit. b GDPR.
7. Payment Service Providers
For payment processing, we transfer the necessary data to the payment service provider selected by you. Processing is carried out for contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR.
Payment service providers used:
[Shopware Payments / PayPal / Klarna / Stripe / Mollie / Bank Transfer / Invoice]
8. Shipping Service Providers
For the delivery of your order, we transfer the necessary data to the commissioned shipping company. Processing is carried out for contract fulfillment pursuant to Art. 6 para. 1 lit. b GDPR.
Shipping providers used:
[DHL, UPS, Freight Forwarding]
9. Cookies and Consent Management
Our website uses cookies and comparable technologies. Technically necessary cookies are used to enable the operation of the website and essential shop functions.
If non-essential services are used, this only takes place on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.
10. Analytics and Marketing Tools
If we use analytics or marketing tools, this is done exclusively on the basis of your consent. Personal data may be transmitted to the respective providers.
Tools used:
[Google Analytics / Google Ads / Meta Pixel]
11. Newsletter
If you subscribe to our newsletter, we use your e-mail address exclusively for sending the newsletter. Registration takes place using the double opt-in procedure. The legal basis is Art. 6 para. 1 lit. a GDPR.
You may revoke your consent at any time with effect for the future.
Newsletter service provider:
[Shopware / CleverReach / Mailchimp / Brevo]
12. Storage Duration
We store personal data only for as long as necessary for the respective purposes or as required by statutory retention obligations.
13. Your Rights
Within the framework of the legal provisions, you have the right:
- to information pursuant to Art. 15 GDPR
- to rectification pursuant to Art. 16 GDPR
- to erasure pursuant to Art. 17 GDPR
- to restriction of processing pursuant to Art. 18 GDPR
- to data portability pursuant to Art. 20 GDPR
- to object pursuant to Art. 21 GDPR
- to withdraw granted consent with effect for the future
14. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
15. Recipients or Categories of Recipients
Recipients of personal data may include in particular:
- Hosting providers
- Shop software and technical service providers
- Payment service providers
- Shipping service providers
- Tax advisors, if necessary
- Authorities or courts in the event of a legal obligation
16. Obligation to Provide Data
The provision of certain personal data may be necessary for concluding a contract. Without this data, an order or contract processing may not be possible.